We are human beings. We communicate with each other
to pass different information in our day to day life. When it is face to face communication we use words, tone of voice, and non verbal medium (body language) to pass the information to others.
We usually think that our words are making most of the impact of our face to face communication, which is absolutely wrong.
In face to face communication, words account for as little as 7% of the total impact of communication, whereas vocal tone around 38%, and body language around 55%.
So, here we can see that in face to face communication, maintaining proper body language is very important.
In the similar way, during long distance communications, which does not include face to face communication, we can use different methods of communication such as verbal communication over phone, SMS, writing letters or email. Here body language doesn’t play any role.
We have to leave the best impact with the best use of words, tone of communication, and presentation (in case of writing only).
In office, it sometimes happens that people write
letters to their senior for leave or for any other request and the request gets rejected. This is either because the words used by them were not impressive or the tone was not correct.
Similarly, in personal life it sometimes happens that when people send invitation letters to their relatives and friends, very few members accept it and come to their place.
This is mainly because the invitation letter failed to create an impression on the reader’s mind or it also could be because of the wrong tone or presentation.
We are here to know and learn the art of letter writing. There are three important points of letter writing.
Proper use of words Proper use of tone Presentation
In this e-book, we will learn about these three important features of letter writing. Proper use of them makes your letter impressive and helps you to get the best desirable result.
This e-book will help you to master the techniques of letter writing in different forms – business, and personal; formal and informal. Letter writing is an art and everyone needs to write letters or emails in daily life. So, it is important for everyone to master the art.
